Privacy Policy - LeanHub, operated by LeanHub LTD Co

If you have questions or require further information about our Privacy Policy, please contact us.

At LeanHub, accessible from https://leanhub.co, the privacy of our visitors and users is one of our main priorities. This Privacy Policy document outlines the types of information LeanHub collects and records, and how we use it.

If you have additional questions about our Privacy Policy, please reach out at [email protected].

This Privacy Policy applies to our online activities and is valid for visitors to our website and users of LeanHub’s services. This policy does not cover any information collected offline or through channels outside this website.

Consent

By using our website or LeanHub services, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We make it clear at each collection point what information is being requested and why.

When You Contact Us: We may collect your name, email address, phone number, and any message content or attachments you provide.
When You Register an Account: We may ask for contact information, including name, company name, email address, and any additional identifiers needed for your account.
Upon Integration with Third-Party Services (e.g., Slack, GitLab): LeanHub collects:
Slack Data: Admin’s Slack username and avatar; usernames and avatars of onboarded team members (selected by the admin).
GitLab Data: Public username and avatar of your collaborators.
Pull/Merge Request Metadata: Metadata necessary for LeanHub functionality (e.g., titles, descriptions, and comments) without reading or saving code itself.
Messaging Data: Messages related to pull/merge requests in channels where LeanHub is present.

How We Use Your Information

We use the information we collect in various ways, including:

To provide, operate, and maintain our website and services
To improve, personalize, and expand our offerings
To understand and analyze service usage
To develop new features, products, or functionality
To communicate with you, either directly or through partners, for support, updates, or promotional purposes
To send notifications and updates
To detect and prevent fraud

Log Files

LeanHub uses log files as part of hosting services' standard analytics. This may include data such as IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and clicks. This data is not linked to personally identifiable information, and we use it to analyze trends and administer the site.

Cookies

LeanHub uses cookies to store user preferences and track site activity to improve the experience. Cookies help customize web page content based on visitors' preferences and browser types. You may choose to disable cookies via your browser settings.

Advertising Partners Privacy Policies

LeanHub may partner with advertising services that use cookies, JavaScript, or web beacons in ads and links on LeanHub, receiving your IP address automatically. We have no control over these cookies and advise users to consult the privacy policies of any third-party ad servers for further details.

Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. You are encouraged to review the privacy policies of any third-party services linked to or integrated within LeanHub.

Data Protection Rights (GDPR)

We uphold your rights to data protection as per the General Data Protection Regulation (GDPR), which include:

Right to Access: You may request copies of your personal data.
Right to Rectification: You may request corrections or updates to inaccurate or incomplete data.
Right to Erasure: You may request that we delete your data under certain conditions.
Right to Restrict Processing: You may request that we limit how we process your data.
Right to Object: You may object to data processing under certain conditions.
Right to Data Portability: You may request that we transfer your data to another organization or directly to you, under specified conditions.

If you exercise these rights, we will respond within one month. Contact [email protected] to make a request.

Modifying Your Information

You may request deletion of your information and cancellation of your account by emailing [email protected]. We will take steps to delete your data promptly, though some information may remain archived as required by law.

Data Retention

LeanHub retains personal information where we have an ongoing legitimate business or legal need, typically for 12 months of inactivity. Retention length may vary based on contractual obligations, service requirements, or user access capabilities. Project metadata is deleted three months after pull/merge requests are closed.

Right to Erasure (“Right to Be Forgotten”)

Users can request data deletion at any time by contacting support or via the in-platform messaging feature. Exceptions to this right include cases where data is legally required or for public interest reasons (e.g., statistical or historical research purposes).

Children’s Information

LeanHub does not knowingly collect personal data from children under the age of 13. If you believe your child has shared information on our platform, please contact us immediately, and we will take appropriate steps to remove such data from our records.